Emre Guvenilir ’25 (DCI Fellow)
As a trained deliberation facilitator, my role is often central to the success or detriment of a deliberation. The skills I employ as well as the framework set up by the Deliberative Citizenship Initiative (DCI) allow deliberators to navigate the difficult topics chosen. Two of these frameworks are the conversation agreements and deliberative dispositions, which set the expectations for those who enter in a deliberation to adhere to. These standards allow all participants and the facilitator to feel comfortable and welcome in the environment.
Our deliberative dispositions include ideas like egalitarianism, which is a commitment to the involvement of each participant. They also include the empathy, which asks deliberators to “treat remarks made by others with openness and compassion, and approach disagreements with generosity and good will.” But do these frameworks always ensure that a deliberation goes well? While at a glance these seem obvious, it can be difficult to adhere to every disposition when someone feels that a vital part of their identity is at stake in the conversation.
For a deliberation to be successful, both deliberators and the facilitator must feel welcome and engaged. Such success does not always mean that ideas have been transcended and the participants have found a new way to view an issue. Rather, success could mean that the facilitator has enabled the deliberators to carefully listen to another perspective that challenged their views, even if these views did not change.
Sometimes we do not achieve such success in our deliberations, and the challenge is to figure out how we can do better next time. I recently facilitated a deliberation where the topic was important to all the deliberators, yet at the end I felt I had failed as a facilitator because, from my view, we had not been able to maintain our deliberative dispositions or our conversation agreements. Surprisingly, it wasn’t because the conversation was rife with immense disagreement. A consensus had formed in the group, and I pointed it out to the deliberators. Part of the facilitator’s job is to introduce views that have not been expressed in the conversation, and to do so in a way that makes clear those views are not necessarily their own, but views that many hold just as closely as the participants hold their views.
This is where I believe the deliberation failed. I did not succeed in enabling the deliberators to productively engage with perspectives different from their own. When addressing these views that were not represented in the group, the deliberators oriented their responses towards me rather than amongst themselves. Because they believed those views were at odds with their fundamental beliefs, the deliberation became agitated and a clear tension arose in the conversation.
What could I have done differently? Looking back on this experience now, I would have paused the deliberation and created a “half time” where everyone can get up and move around, get some water, and detach from the tension rather than attempting to power through it when we were no longer holding ourselves to the conversation agreements.
Although it can be difficult to do so in the moment, taking a break can allow each participant and the facilitator to reflect and come back with a new start. Returning from a break, I could have asked more questions about the why. What makes these issues so important to you, personally? I believe that if I had done a better job at asking questions and guiding the conversation, the deliberation might have turned a corner. The pessimistic part of me wants to say, “No, that deliberation was never going to succeed in the environment it was in.” But if I am going to become a better facilitator, and become more open-minded myself, I cannot listen to the pessimist. To walk away from a deliberation without reflecting and trying to improve undermines the exact reason we deliberate in the first place: to reflect on our own stances and ways, and to refine those skills, those beliefs, and all the things that can help make us more complete and better human beings.
